My journey as a public speaker may soon take to the high seas — literally and figuratively. Rarely does a week pass that I’m not engaged to speak. Venues vary in size and scope but probably my largest audience was 19,000 plus, at the Ottawa Senators’ home game when I introduced Sandrine’s Gift of Life [...]
Posted on March 24th, 2010 by Diane
Filed under: Business Etiquette, Communication, Diane's Reflections, Special Events, Workplace Etiquette | 3 Comments »
Seasonal cues about queuing —waiting in line for a lift
Every winter right about now, I start to think about our annual March ski trip to the Canadian Rockies. This year, with Vancouver’s Olympics only a heartbeat away, thoughts of “schussing” came a little earlier.
Although I now consider myself a true Torontonian, sadly, the ski locations [...]
Posted on January 29th, 2010 by Diane
Filed under: Accessories, Diane's Reflections, Fashion | No Comments »
Last month marked both the end of a dynamic year — expanding our international client base, launching both my blog and image enhancement teleseminar courses, maintaining a heightened role in community service —and a new beginning for Corporate Class. In early December, just before the holiday frenzy began in earnest, we moved our offices to [...]
Posted on January 18th, 2010 by Diane
Filed under: Diane's Reflections, Dress, Fashion, Food, Relaxation | 2 Comments »
I’m an enthusiastic observer of trends; it’s a prerequisite for my profession. Earlier this month at a luncheon for Preston Manning, Canada’s former federal opposition leader, my trend radar picked up a signal. Eco-etiquette.
Although I can’t take credit for coining this expression, the proverbial light bulb went off during Mr. Manning’s speech. Frequently hailed as [...]
Posted on September 23rd, 2009 by Diane
Filed under: Diane's Reflections | No Comments »
A great way to educate, inform and receive invaluable feedback
As most of you know, when it comes to blogging, I fall into the neophyte category. Yes, I’m a social media enthusiast — but the idea of starting a blog was somewhat challenging. The interaction between the writer and the reader demands a greater sense of [...]
Posted on September 17th, 2009 by Diane
Filed under: Communication, Diane's Reflections | 1 Comment »
As a Certified Image and Etiquette consultant, for over 20 years I’ve watched the definition of etiquette evolve and expand, especially in the world of business.
Thirty years ago, anyone using the word etiquette in everyday speech might have been laughed out of town. Let’s face it; etiquette had a bad rap. It was synonymous with [...]
Posted on August 28th, 2009 by Diane
Filed under: Business Etiquette, Diane's Reflections, Dining Etiquette, Social Etiquette | 2 Comments »
Summer always seems to slip away. This year in Toronto, summer never really arrived and now it seems to be over. So last Sunday, I decided to celebrate the season with a brief interlude – to make a clean break from the incessant busyness that fills my week and spend the day with a dear [...]
Posted on August 20th, 2009 by Diane
Filed under: Diane's Reflections | 1 Comment »