As a Certified Image and Etiquette consultant, for over 20 years I’ve watched the definition of etiquette evolve and expand, especially in the world of business.
Thirty years ago, anyone using the word etiquette in everyday speech might have been laughed out of town. Let’s face it; etiquette had a bad rap. It was synonymous with [...]
Posted on August 28th, 2009 by Diane
Filed under: Business Etiquette, Diane's Reflections, Dining Etiquette, Social Etiquette | 2 Comments »
Summer always seems to slip away. This year in Toronto, summer never really arrived and now it seems to be over. So last Sunday, I decided to celebrate the season with a brief interlude – to make a clean break from the incessant busyness that fills my week and spend the day with a dear [...]
Posted on August 20th, 2009 by Diane
Filed under: Diane's Reflections | 1 Comment »
New party protocols?
I’d venture to say that PDAs are more commonly carried than pens, or even combs, in the pockets and purses of most urbanites. Every week, I receive questions for BlackBerry etiquette or iPhone protocols and our May newsletter provided tweetiquette tips. Social networking is a part of daily life and often provides a wake-up [...]
Posted on August 18th, 2009 by Diane
Filed under: Social Etiquette, Techno-Communication | No Comments »
Often called “ the designer’s designer,” Cuban-born Isabel Toledo was little known outside fashion’s inner sanctum until First Lady Michelle Obama selected her shift dress and coat for the January Inauguration Ceremony. Last week in NYC, I visited The Museum at FIT (Fashion Institute of Technology) for an exhibition of Isabel’s work.
Entitled “Fashion from the [...]
Posted on August 12th, 2009 by Diane
Filed under: Celebrities, Fashion, Image | No Comments »
Managing your office environment
Apple Stores across North America take pride in being paperless environments. They use technology to circumvent reams of paper, with only an occasional departure from their paperless guidelines. Apple may be the exception, rather than the rule.
If memory serves, it wasn’t long ago when “experts” were forecasting that offices around the world [...]
Posted on August 7th, 2009 by Diane
Filed under: Workplace Etiquette | 8 Comments »
A Few Words on Apologies
Last fall, on a walking tour of downtown Toronto with my son, a particularly attractive building caught my attention. I was so busy admiring its architecture that I didn’t see the bench in my path. Boom! I took a tumble worthy of a Hollywood stuntwoman.
It was a spectacular fall – [...]
Posted on August 4th, 2009 by Diane
Filed under: Communication, Social Etiquette | 1 Comment »